Disability Access
If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.
Parking
Bury Knowle Surgery
Due to limited spaces and too ease congestion in the carpark ANPR (Automatic Number Plate Recognition) is now in place and patients have to enter their car registration at reception on arrival. Only patient’s (and carers/guardians of patients) of Hedena Health are allowed to use the car-park. Blue badge holders must display their badges and enter their registration number at reception.
Bury Knowle surgery is in a pleasant position overlooking the park, with on site car and bicycle parking. We are easily accessible from the London Road by foot, car or bus.
Barton Surgery
Barton Surgery also has parking available with a disabled bay.
Access
The building at Bury Knowle has easy access for wheelchair users and children in prams or pushchairs. Toilets for people with disabilities and baby changing facilities are also available. We have a wheelchair available for anyone who requires assistance when visiting us. Barton Surgery also has wheelchair access, with a ramp outside and has a disabled car parking space next to the front door.
Loop System
We have a loop induction system at the reception desk to assist the hearing impaired.
- British Deaf Association
- The Deaf Health Charity – SignHealth
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
Blind / Partially Sighted
If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.
For more advice and support for blind people please see the following websites:
- Royal National Institute of Blind People (RIND)
- British Wireless for the Blind Fund
- British Blind Sport
Guide Dogs
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.
Further Information:
Other Disability Websites
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