Disability Access

 

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If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

 

Parking

Bury Knowle Surgery

Due to limited spaces and too ease congestion in the carpark ANPR (Automatic Number Plate Recognition) is now in place and patients have to enter their car registration at reception on arrival. Only patient’s (and carers/guardians of patients) of Hedena Health are allowed to use the car-park. Blue badge holders must display their badges and enter their registration number at reception.

Bury Knowle surgery is in a pleasant position overlooking the park, with on site car and bicycle parking. We are easily accessible from the London Road by foot, car or bus.

Barton Surgery

Barton Surgery also has parking available with a disabled bay.

 

Access

The building at Bury Knowle has easy access for wheelchair users and children in prams or pushchairs. Toilets for people with disabilities and baby changing facilities are also available. We have a wheelchair available for anyone who requires assistance when visiting us. Barton Surgery also has wheelchair access, with a ramp outside and has a disabled car parking space next to the front door.

 

Loop System

We have a loop induction system at the reception desk to assist the hearing impaired.

 

Blind / Partially Sighted

If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

 

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

 

Other Disability Websites