Vacancies at Hedena Health

• Location: Bury Knowle Health Centre & Barton.
• Responsible to: Clinical Contracts Manager
• Hours: Flexible, part-time (up to 24 hours per week). 12-month fixed term contract.
• Salary: £12.88 ph

Are you passionate about people and your local community? Do you want a role where every conversation can make a difference? This is your chance to help shape a new position supporting better health and wellbeing across Barton and Woodfarm.

We’re looking for motivated, community-focused individuals to become Community Health and Wellbeing Workers (CHWWs) / Health and Wellbeing Coaches. You’ll be part of an exciting local initiative within the OX3+ Primary Care Network, working with residents of all ages to improve health, confidence, and wellbeing.

Job Overview

We’re looking for someone who cares about their local community and wants to help people live healthier, happier lives. You’ll work with people of all ages—young, old, and families—giving advice and helping them find the right health and support services.

You’ll be out and about in the community, meeting people face-to-face, listening to their needs, and helping them make good choices about their health. You’ll also help connect them with doctors, social workers, and other services to make sure they get the care they need.

You’ll work closely with GP surgeries (Hedena Health and Manor Surgery) and other health professionals in the area.

Main Duties and Responsibilities

• Visit homes in your area regularly (up to 120 households).
• Talk to people about their health and wellbeing.
• Spot any problems or needs and help find solutions.
• Work with health teams to support vulnerable people.
• Help people understand and use health and social care services.
• Work with doctors, nurses, social workers, and charities.
• Build strong relationships with local community groups.
• Help people get referred to the right services.
• Support health coaching and social prescribing.
• Support people to manage their own health.
• Give advice on things like stopping smoking, eating well, and staying active.
• Help people set goals and work towards them.
• Share health information in a way that’s easy to understand.
• Encourage people to attend health checks, vaccinations, and screenings.
• Help people find and use local services.
• Work with volunteers who support the role.
• Make sure people get the help they need without confusion.
• Build trust with people in the community.
• Listen and offer emotional support.
• Help people understand their health conditions and how to manage them.
• Use a tablet to record visits and updates securely.
• Share useful information with GPs and health teams.
• Keep track of risks and needs in each household.

Engagement

• Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery.
• Facilitate networks within communities to strengthen sources of informal support.
• Identify and advocate for the needs of individuals and the community by liaising between the health service and community.
• Identify local community assets and promote community-based prevention.
• Set up/support community events, help household members complete applications and other paperwork, and complete checks on individuals with specific health conditions.
• Provide support to local community groups and work with other health, social care, and voluntary sector providers to support household members’ health and well-being.
• Facilitate group consultations to help household members support each other in achieving their goals.

Communication

• Communicate effectively and appropriately with households, team members, and other agencies.
• Share information in ways that consider language and education barriers.
• Communicate with empathy, understanding, and reassurance in a non-judgemental way.

Additional Requirements

• Provide high quality interactions with all community members, respecting choice, inclusion, advocacy, and ethical practice.
• Maintain confidentiality, security, and integrity of information during duty.
• Understand and follow the Data Protection Act 2018.
• Be aware of safeguarding responsibilities for children and adults.
• Follow lone working policies of the council and General Practice.
• This job description may be reviewed in the future depending on operational needs.

Person Specification

What You Need to Have (Essential):

• Education: A good general education.
• Experience: You’ve worked with the public and know how to communicate well.
• Skills & Knowledge:
  • You can talk clearly and build trust with people.
  • You know your local area—its people, services, and culture.
  • You’re good at making and keeping community connections.
  • You’re a good listener and communicator.
  • You notice things and understand people’s needs.
  • You solve problems creatively.
  • You’re positive and passionate about helping your community.
  • You treat everyone with respect and without judgment.
  • You work well with different teams and people.
  • You care about making your community healthier and happier.
  • You can work on your own without much supervision.
  • You keep good records and can collect useful information.
  • You manage your time well.
  • You’re comfortable using basic computer programs.

Nice to Have (Desirable):

• Education: A qualification in health or social care.
• Experience:
  • You’ve worked in healthcare before.
  • You’ve supported people in the community.
• Skills & Knowledge:
  • You understand the health challenges people in your area face.
  • You know about promoting health and preventing illness.
  • You’re aware of local health and social care issues.
  • You can make good decisions using clear guidelines.
  • You understand child development.
  • You speak local languages.
  • You’re confident using computers.

Job Requirements:

• You can travel around the community on your own.
• You’re flexible and can adjust your working hours to meet service needs.