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Vacancies at Hedena Health
Current Vacancies
Phlebotomist/Health Care Assistant
We are seeking a caring and committed Phlebotomist/Health Care Assistant to join our friendly and innovative group of GP Practices in Headington and the surrounding area.
The successful candidate will have previous Phlebotomy experience and will work under the direction of the Nurse Manager, assisting the clinical team in the delivery of a programme of patient care. Working under the direct supervision of the Nurse Manager and strictly in accordance with specific Practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or Nurse Practitioner. The duties may also include any roles agreed between you and the Nurse Manager as appropriate, having regard to current training.
Patient Services Advisor
Are you ready to embark on a rewarding career as a Patient Services Advisor with our dynamic and innovative group of GP Practices in Headington and the surrounding area? We are seeking compassionate, empathetic and positive individuals with a passion for excellent customer service and communication skills, a knack for technology and a commitment for delivering excellence in a fast-paced call centred environment. While prior call centre experience is desirable, it is not a deal-breaker – we provide comprehensive training to ensure your success in the role.
As a Patient Services Advisor, you will be at the forefront of our commitment to enhancing the well-being of the communities we serve. If you are eager to contribute to our mission, we would love to welcome you to join our team.
Social Prescriber
The ideal candidate will be caring, reliable, and person-centred, with a genuine passion for supporting people to improve their quality of life. You will enjoy working with a diverse range of individuals and professionals and will bring excellent communication, organisational, and time-management skills to the role.
We are looking for someone who is proactive, flexible, and solutions-focused, with a positive “can-do” attitude and a strong commitment to delivering high-quality support to patients and carers.
Bookkeeper
We are looking for an experienced Bookkeeper to join our friendly Finance team. The ideal candidate will have the ability to work and prioritise tasks independently and contribute to the wider finance, Practice and Primary Care Network team. You will already have the skills, knowledge and work experience to meet the requirements of this role and be able to communicate effectively with colleagues and external stakeholders.
This is a permanent role that will involve maintaining accounting records on QuickBooks and taking responsibility for bookkeeping duties for the Practice and OX3+ PCN.
The post would be ideal for someone seeking flexible working, with a possibility of increasing their hours.
Integrated Neighborhood (Proactive Care) Team Paramedic or Advanced Practitioner
An exciting opportunity has become available at Hedena Health to join our Integrated Neighborhood (Proactive Care) Team as a Paramedic or Advanced Practitioner. This team is known as the PACT (Proactive Care Team).
We are seeking an enthusiastic and motivated Paramedic/ANP to join our friendly and supportive team establishing an innovative multi-disciplinary way of working that aims to improve the experience and outcomes of primary health care for the most complex patients at Hedena. The project aims to provide an internal multi-disciplinary team (MDT) that brings together GPs, GP trainees, Practice Nurses, Paramedics, Pharmacists, Social Prescribers, Community Health and Wellbeing Workers and a Mental Health Nurse as needed to integrate proactive care for the most vulnerable or at risk of unplanned hospital admission or rapid deterioration of their health.
What is the Practice like?
With 28,000 patients, Hedena Health is one of Oxford's largest GP Practices. Our main site is in Headington at Bury Knowle Park and we have 3 small sites located within a 5-mile radius of this hub. We have onsite parking at all of our sites.
We are an innovative, friendly and supportive teaching and training practice. We cover mixed population groups, with some pockets of deprivation, but mainly we are about national average for socio-economic groups and diversity.
As well as, being a well-established training and University of Oxford teaching practice, we work in partnership with other practices and companies to develop improved ways of providing excellent care to our patients. We have been successful in managing public health initiatives to help improve the lives of the communities that we serve as well as promoting collaboration with neighbouring practices to ensure the best for our patients.
We have a focus on staff wellbeing through initiatives such as an annual Away Day, staff outings (a boat trip is booked for the Summer and our Christmas and summer parties are legendary), and a Hedena running club. Fresh fruit deliveries and homemade cakes and goodies are a staple in our staff room and morning coffee is in our sunny Quad! We are situated in an ideal location in Oxford right next to a large, beautiful Park and staff parking is available.
Would you like a proper work-life balance as well as exciting GP career opportunities in a progressive environment?
Are you interested in joining a Practice that puts team well-being at the forefront of our workplace strategy?
Why Hedena?
- Central Oxford location with plenty of parking, directly next to one of the city's historic parks.
- GP role with your own list (list size lower than average for the area).
- No duty doctor session.
- We encourage strong continuity of care and ‘ownership’ of patients by the usual doctor.
- You will have protected Admin sessions blocked weekly (on a pro -rata basis) for your Admin work.
- GP Training and education opportunities (we are a Training Practice).
- Monthly half day closures for in house training.
- Internal career development pathway for a GP interested in developing a leadership role.
- Innovative ways of working within multidisciplinary teams.
- Focus on efficiency with improved access to care for patients and reduced the admin burden for doctors.
- In our recent employee satisfaction survey, 95% of our respondents agreed that Hedena is a great place to work!
- Wellbeing promoted through initiatives such as an annual Away Day, fresh fruit deliveries, staff outings, homemade cakes and a Hedena running club, and a refurbished staff room kitchen.
- Forward thinking, ahead of the curve, thriving and dynamic practice.
- A strong partnership team of Directors comprised of a senior ANP and our Practice Manager as well as GPs. We get on well and believe in strong two-way communication with the wider team.