Ratings and reviews

updated at 12:09pm on 14/07/2020

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by Charlotte Drake

The best of the best

Every member of staff have been absolutely amazingly supportive to me. Such kindness, understanding, reassuring and my rock throughout my depression. They were my first point of call when I felt that I couldn’t cope with what life was throwing at me, but they all made me feel that I wasn’t alone. And I wouldn’t be here if it wasn’t for them. Every receptionist spoke to me with such kindness, understanding and promised me that I’ll be ok. Every GP there made me feel that they were standing by my side, and even tho this has been the first (and hopefully the last) time with depression, I cannot fault on anything that they all have done for me. The words “thank you” or a big hug will never be enough to express the high volume of gratefulness that I have towards them all X

Visited in February 2019, Posted on 06 November 2019

by Anonymous

Outstanding support and care.

A member of staff at Bury Knowle was a god send to us at a great time of need, he was sympathetic, a listening ear and provided great and much needed support. We were made to feel comfortable and given the time to talk and express our concerns in great detail, even into his own very speacial family time. The following days/weeks he stayed in touch and again supported us and went out of his way at every turn. . Certainly we are indebted to a wonderful man that gave my family, time, space and the confidence to smile and believe that all would be ok. Many thanks from the bottom of our hearts. This Nurse is a credit to himself and Bury Knowle.

Visited in April 2019, Posted on 17 September 2019