Ratings and Reviews

updated at 01:09pm on 14/07/2020

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by Charlotte Drake

The best of the best

Every member of staff have been absolutely amazingly supportive to me. Such kindness, understanding, reassuring and my rock throughout my depression. They were my first point of call when I felt that I couldn’t cope with what life was throwing at me, but they all made me feel that I wasn’t alone. And I wouldn’t be here if it wasn’t for them. Every receptionist spoke to me with such kindness, understanding and promised me that I’ll be ok. Every GP there made me feel that they were standing by my side, and even tho this has been the first (and hopefully the last) time with depression, I cannot fault on anything that they all have done for me. The words “thank you” or a big hug will never be enough to express the high volume of gratefulness that I have towards them all X

Visited in February 2019, Posted on 06 November 2019

by Anonymous

Outstanding support and care.

A member of staff at Bury Knowle was a god send to us at a great time of need, he was sympathetic, a listening ear and provided great and much needed support. We were made to feel comfortable and given the time to talk and express our concerns in great detail, even into his own very speacial family time. The following days/weeks he stayed in touch and again supported us and went out of his way at every turn. . Certainly we are indebted to a wonderful man that gave my family, time, space and the confidence to smile and believe that all would be ok. Many thanks from the bottom of our hearts. This Nurse is a credit to himself and Bury Knowle.

Visited in April 2019, Posted on 17 September 2019

by Anonymous

Great Service

After visiting several local doctor surgeries I decided to join Bury Knowle Health Centre. From the moment I walked in on my visit, all staff were very welcoming, polite and professional and have remained so when dealing with me and my family. I can always get through on the phone and the staff help and deal with my queries straight away. The website has lots of useful information on it and the online service for ordering repeat prescriptions or booking appointments is great, as I can either speak too or see my doctor, when convenient for me. Great work Bury Knowle, keep up the good service.

Visited in August 2019, Posted on 28 August 2019

by Anonymous

Very satisfied

Recently been to the surgery for several consultations and I can’t fault the service or care received. I was given an appointment quickly and the doctor I saw was very professional and referred me for further treatment at dermatology. Since then after having the condition for several years I am pleased that it has now been fully resolved.

Visited in August 2019, Posted on 23 August 2019