Vacancy: Care Coordinator (Administrator)




Are you looking to join a progressive, thriving organisation at the forefront of providing high quality patient-centric care in Oxford?

With 28,000 patients, Hedena Health is one of Oxford's largest providers of Primary Healthcare services. From 3 sites in the Headington area, the group runs team-based care, to ensure the best for our patients.

We are seeking an enthusiastic and motivated Care Coordinator to join our Clinical Contracts Team.

Job Summary

We are looking to recruit a Care Coordinator to provide clinical admin support to our Multi-disciplinary team (MDT). The role will be varied and include coordination of clinics, imputing of clinical data and direct patient contact to encourage uptake of services. You would play an important role to proactively identify and work with people, including the frail/elderly and those with long term conditions, as well as outreach work of patients who may not be engaging with our services.

You would work closely and in partnership with the practice clinical teams, including Social Prescribers, Clinical Pharmacists and other members of the PCN multi-disciplinary teams providing coordination and navigation for patients and their carers across health and care services.

The successful candidates will display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service. They will have excellent communication skills and a high level of IT literacy. Familiarity with IT systems including EMIS and Docman would be desirable.

To be successful in this role you will ideally have experience of working in the NHS with knowledge and understanding of the roles of the NHS organisation and of the primary care sector. Benefits include 5 weeks annual leave and NHS Pension Scheme.

 For more information or to arrange an informal visit, please contact us using our secure online form.