Contacting the practice

 

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When contacting the practice one of our Patient Service Advisors will ask for information regarding the reason for you contacting us.

  • This is to help assist our clinical team who will then your triage your request to ensure that you can receive appropriate care and treatment.
  • the information you provide will be triaged by a clinician within 24 working hours then one of our Patient Service Advisors will contact you via SMS or telephone call with an update and an appointment booked if necessary.
  • If your symptoms are medically urgent please be reassured that you will be contacted the same day.

Published: Apr 1, 2022